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Setting a product inactive hides it from the POS product browser. The product is still in your catalog and can be reactivated at any time. Use this when a product is temporarily out of stock or out of season.

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Set a product inactive

  1. Open the product in the Shopify Admin
  2. Toggle the Active switch off
  3. Tap Save
The product disappears from the POS browser on the next sync.

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Reactivate a product

  1. Open the product
  2. Toggle Active back on
  3. Tap Save

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Inactive vs. deleted

Inactive products are hidden but preserved — all their details, history, and SKU are kept. Deleting a product removes it permanently.

Deleting a product

Permanently remove a product from your catalog