> ## Documentation Index
> Fetch the complete documentation index at: https://popup.apps.madvalley.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Reactivating

> Resume your subscription after a pause.

When your market season starts again, reactivate your subscription to get back to selling.

## How to reactivate

1. In the Shopify Admin, open PopUp and go to **Subscription**
2. Tap **Reactivate**
3. Follow the Shopify billing prompts to restart billing

Your products, categories, and settings are exactly as you left them. No re-setup needed.

## Billing after reactivation

Your billing cycle restarts from the reactivation date. You'll be charged for a full month (Season Pass) or year (Annual) from that date.

## Data expiry while paused

Your data is kept for up to **2 years** from the date you paused. If you reactivate before that, everything is intact. If 2 years pass without reactivating, your catalog data is deleted.

<Info>
  We send reminder emails before your data expires so you have time to act.
</Info>

## Reactivating after cancellation

If you cancelled (rather than paused), your account may be in a 30-day grace window. Check the Subscription page — if your account is still accessible, you can reactivate within that window without losing data.

After the grace window closes, cancelled accounts are deleted and cannot be recovered.

<Card title="Your data" icon="database" href="/docs/subscription-billing/your-data">
  Full details on data retention timelines
</Card>