> ## Documentation Index
> Fetch the complete documentation index at: https://popup.apps.madvalley.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Pausing

> Take a break between seasons without losing your catalog.

Pausing is the recommended way to take a break from market season. Your catalog, products, and categories are all kept — just resume when you're ready.

## Who can pause

Pausing is available on **Season Pass** and **Annual** plans. Free plan accounts don't need to pause — the free plan has no billing to stop.

## How to pause

1. In the Shopify Admin, open PopUp and go to **Subscription**
2. Tap **Pause subscription**
3. Confirm

Your subscription is scheduled to pause at the end of your current billing cycle. You won't be billed again until you reactivate.

## What happens when you pause

* PopUp stays **fully active** until the end of your current billing cycle
* At the end of the cycle, billing stops and the PopUp POS tile goes inactive
* Your products and categories are preserved
* Your data is kept for **up to 2 years** from the pause date

## Reactivating

When your next season starts, reactivate from the Subscription page and pick up exactly where you left off.

<Card title="Reactivating" icon="play" href="/docs/subscription-billing/reactivating">
  How to resume after a pause
</Card>

## Pausing vs. cancelling

**Pause** — data kept for 2 years, resume anytime. Season Pass pauses at end of billing cycle; Annual pauses at end of annual term.

**Cancel** — ends the subscription permanently. Data is deleted after a 30-day grace window.

If there's any chance you'll come back next season, pause instead of cancel.

<Card title="Cancelling" icon="x" href="/docs/subscription-billing/cancelling">
  What happens when you cancel
</Card>